info@elpromotions.co.uk / +44 (0) 333 011 5463

Q: WHY SHOULD YOU HIRE MODELS FROM US?

A: Most of our Clients generally don’t have time to cast models, hire staff or deal with administration of hundreds of applications or interviews. We take the stress out of hiring event staff or casting for that perfect model for your next editorial campaign. Our models are all selected based on their level of experience as well as enthusiasm, punctuality and professionalism. Whether you require commercial models, fashion models,  promotional staff, conference staff, exhibition staff, trade show hostesses or catering and hospitality staff … Elpromotions can help!

 

Q: HOW CAN I GIVE FEEDBACK AFTER THE EVENT?

A: We value and welcome our Client’s feedback. A member of the Elpromotions team will call you after the event or booking and ask for feedback on our models. This helps us to improve the service we provide.

 

Q: DO YOU PROVIDE A UNIFORM FOR YOUR EVENT STAFF?

Promotional staff: It is usually requested by the client that promotional staff wear branded clothing to tie in with their marketing campaign and brand guidelines.

Hospitality & Event staff: For our Hospitality event staff we request they wear a black suit or black shirt & skirt unless otherwise instructed by the client. Upon request and depending on lead in time we can also source or purchase event outfits at a small fee. 

 

Q: ARE WE RESPONSIBLE FOR STAFF TRAVEL AND MEALS?

A: No. Unless previously agreed and arranged. Local staff is always responsible for their own travel, staff from outside of the area of the booking, we may request their travel to be paid. You may prefer to organise taxis if you have a preferred supplier. All event staff working 4+ hours, should have access to water at all times. Our staff is responsible for their own meals during the event. Commercial bookings and high paid models may request travel to assignments and castings.

 

Q: WHAT IS THE MINIMUM NUMBER OF HOURS WE CAN BOOK PROMOTIONAL EVENT STAFF AND COMMERCIAL MODELS?

A: The minimum booking for both our staff and commercial models is for 4 hours, unless otherwise agreed.

 

Q: IS EVENT STAFF ENTITLED TO A LUNCH BREAK?

A: All workers are entitled to a lunch break of at least 20 minutes if required to work continuously for more than six hours. The break should be taken during the six hour period and not at the beginning or end of it.

 

Q: HOW DO WE PAY FOR OUR STAFF OR MODELS?

A: Payment is due in full and within 7 days of receiving the invoice before the booking.

 

Q: WHICH LOCATIONS DOES ELPROMOTIONS AGENCY COVER?

A: Most of our event staff and commercial models are based in London, but we cover all of the UK including Midlands & North: Oxford, Cambridge, Birmingham, Leeds, Manchester, Nottingham, Scotland & Ireland. We provide exhibition staff, trade show hostesses to the main exhibition venues such as London Excel, Olympia, Birmingham NEC & Manchester Central and many more.

 

Q: STAFF – IF YOU ARE A STAFF MEMBER, HOW ARE YOU PAID

A: Our payroll runs on the last working day of the month. All payments are paid directly into your bank account. We employ self-employed and limited company event staff as well as PAYE staff. 

 

Q: MODEL & STAFF PHOTOS – HOW AND WHERE ARE THEY USED?

A: Elpromotions uses the photos online at www.elpromotions.co.uk and on z cards, that are put forward to Clients for work.

 

Q: DO I HAVE TO ENTER IN A 6-12 MONTH CONTRACT FOR PUBLIC RELATIONS, PR AND SOCIAL MEDIA SERVICES?

A: No. We offer our clients a la carte PR services, that can be used on anything from social media management to press release writing to contacting local media and press. Elpromotions operates on a month to month contract and you can cancel at any time. We also offer discounts for 6-12 month retainer contracts.

 

Q: CAN I HIRE AN EVENT MANAGER TO ORGANISE MY EVENT WITHOUT THE FULL PRODUCTION?

A: Yes you can. We custom design all our event management packages, suited to our clients specific needs and requirements. Whether you simply require a part-time event producer/manager or need help with producing the whole show, we can help with supporting your event; small or big.