Our Story
Elpromotions launched in December 2010 with an aim to support international brands with experienced brand ambassadors and promotional staff. In Summer 2011, Elpromotions Ibiza was born, providing commercial models, experiential event staff and event production services for some of the biggest brands and events in business.Â
Elpromotions agency has since grown into an international Boutique events agency, with offices in the UK and Ibiza. Our promotional models, hostesses and commercial models are booked for corporate, creative and lifestyle industry clients across the world. Our main focus is staffing for luxury brands and VIP clients. We have access to staff in all of UK, Europe, Monaco, USA, Australia and Asia.
We are proud to represent an array of awesome people based all over the UK and Ibiza including event managers, team leaders, crew support, models, multilingual hostesses, corporate event staff, hospitality staff, image models, actors and event production staff.
In addition, our wonderful event team is there to see your event through from start to finish whilst ensuring your team has branded uniforms and travel arrangements all in order. All you have to do is take care of your business and leave the stressful parts to us!
How We Work?
Staff Selection and Booking Process Explained
1. Send us your request for staff or models
Contact us by phone, email or complete the online free quote request form. We will get back to you within 2 hours with a fully inclusive quotation and a booking form.
2. Complete the Booking Form
You will receive a booking form to complete detailing your specific requirements. Our team will carefully study the booking form to ensure our staff have the right skills to complete the tasks efficiently.
3. Select suitable staff
In order to ensure the best people for your event, our team gets to work! We carefully  select and send you staff profiles with only the required skills and experience required for your booking. Our aim is to ensure that the people we book are suitable for your event.
4. Receive & approve the quote
We will send you a detailed quote based on the information we received in your booking request. All our quotes are transparent and you will never have to pay any hidden fees or charges!Â
5. Confirm your staff
Once you have made your selection, we will contact the staff to confirm them for the dates selected. All our staff are under a strict contract that at this stage and cancellations are not possible. (we charge staff a fee for any last minute cancellations)
6. Sign the contract and pay deposit
You have your chosen team, now it’s time to sign the contract. Our agency invoicing terms are 7 days, however should you wish to work on longer terms, please contact us. You will receive a 50% deposit invoice for payment due before the booking and the remaining 50% is due post booking.
7. Briefing the staff
All staff will receive a detailed brief & booking confirmation that contains all the useful information for the booking you supplied to us via booking form. You can always email us any additional supporting documents we need to pass on before the event.Â
8. Checking in & out
We regularly communicate with our staff to ensure they arrive on time. All our staff are required to check in and check out via text & photo. For larger bookings, we will always be on site to meet you or send our dedicated Event Manager for the day to support day-to-day operations.
FAQs
You can find our staff selection and step-by-step booking process here
Most of our event staff and hostesses are based in Central London, including Docklands or West End but rest assured we operate all across the UK including Midlands & North: Oxford, Cambridge, Birmingham, Leeds, Manchester, Nottingham. We have a number of exhibition and promotional staff who are based close to the main exhibitions venues. We provide exhibition staff, trade show hostesses to the main exhibition venues such as London Excel, Earls Court, Olympia, Birmingham NEC & Manchester Central and many more.
We are a worldwide staffing & events agency and work around the world!
Our team of event staff, models and hostesses are mainly based in Spain (Balearics & Mainland), Monaco and Germany, however we do have staffing partners in the Netherlands, USA, Asia, Australia & NZ. Our partners can help with event production, management and all ad-hoc event needs. We would only ever use local teams and suppliers.
We are able to hold casting and recruitment days and interviews to meet our client’s requirements anywhere in the world.
The minimum booking for our event and promotional staff is for 4 hours, unless otherwise agreed.Â
Yes we do. All our staff members own standard event uniform and there is no charge. We can also provide custom made uniforms, including branding and work with suppliers across the world to create the perfect uniform or outfit for your marketing campaign or event. Find out more info on uniforms hire and purchase here.
Corporate event staff and hostesses:
For our corporate hostesses we request they wear a black suit or a dress unless otherwise instructed by the client. We can provide belts, scarves & ties for an additional cost.
Promotional staff:
It is usually requested by the client that promotional staff wear branded clothing to tie in with their marketing campaign.
Catering and Hospitality staff:
We request our Catering and Hospitality staff to wear black shirts, black trousers or black dresses, unless otherwise instructed by our clients.
We present our clients with a Uniform Deck ahead of time, offering various uniform or outfits options to choose from. From the colour selection to the finer details, we work with you every step of the way until you are 100% happy with the result.Â
Once a quotation has been approved by our clients, we will send a 50% invoice for payment before the booking. The remaining 50% invoice is due 7 days post event. We accept all major credit card payments, PayPal and Direct Transfer to our UK based Business Bank.
CANCELLATIONS: EVENT STAFFING
Staff bookings cancelled within 48 hours of the start of the booking will be charged at a full fee; if the same model or staff is re-booked within 48 hours then half the fee will be charged. Individual staff cancellations will be charged as follows:
- 7 days or more – no charge
- Within 7 days – 50% fee will be charged
- Less than 48 hours – 100% fee will be charged
CANCELLATIONS: EVENT MANAGEMENT
The Client reserves the right to cancel this Contract at any time. If the Client cancels less than 14 days prior to the event, no refund will be issued. Cancellation made after 14 days or more will be cancelled free of charge. The Agency also reserves the right to cancel this Contract at any time. In the event of The Agency’s cancellation, a replacement Event Planner agreed upon by the Client will be provided. The Agency will refund any funds previously received from the Client as a budget for the event or other purposes.
All our staff are professional and reliable. We do not have staff ‘no shows’ however cancellations can sometimes happen due to health or other reasons. We always find a suitable replacement for your event and inform you of any changes.Â
We also offer an option to have an additional staff member on standby in the morning for £30 flat fee. This means that the staff member is on call for 2 hours in the morning and available to be called in when needed.
Yes! We work around the world but we are headquartered in London, UK. We have local offices/and local contacts in Ibiza and Monaco should there be any issues on site during live event days.
Our agency representative is available 24/7 on mobile and our bookings team too. For larger bookings someone from the agency will always be on site in the morning during the staff check in.Â
What You Get?
- Well executed campaigns
- Helping you raise brand awareness
- Attention to detail
- Transparent and fast booking process
- Personal service
- A long lasting relationship
- Well presented and professional event people
- Staff that is well briefed on your brand and event duties
Why Us
Our specialised team leaders and event managers have over 20 years of experience in the events field. Elpromotions is renowned for being ‘hands on’ and as standard, our agency representative will meet and greet you on site. Often we stick around and bring you a coffee too! As one of the top events agencies in London, we work with you from the start until the very end.
Additionally, our boutique event management service includes planning, event management and production of brand activations, festivals, music events, VIP dinners, luxury events and corporate conferences. Our dedicated event managers will ensure your event runs smoothly and seamlessly from start to finish.
Our responsive and dynamic staff portfolio consists of over 900 models and speciality staff.
Background
Elpromotions Agency has provided global talent since 2010.
Our diverse range of talent is complemented by our hardworking team. We ensure each booking is handled with utmost attention to detail. We have local contractors, suppliers and production staff that are available to work in London and Ibiza. Our portfolio of event services vary from corporate to creative events.
Over the past 12 years, we have enjoyed working with small start-up brands and large communication agencies. Our clients range from the world’s leading technology and motor companies to luxury brands and creative agencies. We understand our client needs and our deep knowledge of the industry enables us to provide fast and professional service.
We are proud to count market leaders such as Aston Martin, MG Motors, Prada, Alpha Tauri, Saint Laurent, Massimo Dutti. DUFRY, Huawei, Xiaomi, Firestone, and Santander among our clients, along with brands such as Mexx Eyes, Escada, Infinity Cars and Gordon Ramsay.
